What they say about AITI

Just a short note to inform you that the trip was excellent and they enjoyed a lot. Thank you so much for all your local support and excellent service

-Ana Cuadrado, World Mice
My overall experience with you and your team has been extremely pleasant. Your team handled the entire process professionally and effortlessly providing me with complete peace of mind. It was delightful to have been the recipient of such fabulous service. Kudos for a job more than well done!

-George Korah, Direct Client
I would like to commend your travel counsellor for a job well done. Considering the complexity of this transaction, all throughout, she has been very attentive, polite, very professional, and accurate. When she handled our GM request, she also showed the same qualities. This is what a TC should be – consistent. Probably her best practices can be shared to the other TCs so that all customers will be happy

-Melanie M. Pineda, --
I wanted to let you know just how much I appreciate the support from Ms. Tolentino and Ms. Bauto working here at the Travel Management Center in Embassy Manila. Despite their busy and hectic day they were excellent examples of exemplary customer service during Secretary John Kerry’s visit to Manila. Their tireless efforts to book tickets for our teams traveling to Tacloban, their forward thinking contingency planning, and strategic reservations made our trip a success. While their efforts were above and beyond, what made them such a joy to work with was their consistently good attitude. I often needed information quickly and made multiple requests for large amounts of data that changed minute to minute. They never faltered in their service and always had a smile to let me know that they were on top of their game.

-Michael Tapley, General Services Officer
It was openly shared to our colleagues in the office that he only transacts with Amex for his personal travels because our travel counsellors take care of his travels very well.

-Roberto ‘obet’ Salvino, Medical Director
5 records